The Influence of Ethics on Decision Making Essay
Ethics can have a big influence on decision-making in the workplace. Ethical behavior in the workplace is behavior that is accepted as morally “right,” rather than “wrong.” (Organizational Behavior). Unethical behavior can be considered illegal, or merely against the norms of society. Employees encounter ethical decisions every day in the workplace, whether they realize it or not.
The stock boy must make a decision on whether it is right to steal merchandise. The auto mechanic must make a decision on what is a fair price to charge a gullible customer. The CEO must decide how to use all the power he or she possesses. There are many different thinking about ethical behavior, and different people will judge the same situation differently depending on their ethical thought process.
The utilitarian view of ethical thinking states that ethical behavior is when the greatest good is done for the greatest number of people. This usually means, in a business sense, that one department, program, or factory must be shut down to help the company function more efficiently or be more financially stable.
The individualism view is just that, decisions must be based on what is best for the individual’s interests in the long run. The moral rights view suggests that the basic rights of citizens should be respected. The rights of fair treatment, privacy, and freedom of speech are thought of as such moral rights. The justice view emphasizes fair and impartial treatment for all involved, whether it is upper management, employees or customers (Organizational Behavior).
In the workplace, people base one or all of their decisions on these different views. Some helpful questions to ask when deciding what to do in a situation are: Is it right? Is it legal? Is it beneficial? (Organizational Behavior).
Enrolling students in online degree programs presents many ethical decisions. The prospective student often knows nothing about degree programs, how credits transfer, and financial aid. It is up to the Enrollment Counselors to set proper expectations and give correct information. The Enrollment Counselor may benefit from giving incorrect information by enrolling more students and thus receiving promotions or praise at work, but the different ethical views help to prevent that from happening.
The Impact of Technology on Work-Related Stress
Technology can have a great impact on work-related stress. Technology can both increase and decrease work-related stress, depending on how it is used.
Many people feel stress in the work environment when change is introduced. When basic tasks or structures in the workplace change, it often goes hand-in-hand with changes in technology. (Organizational Behavior). Employees then experience stress because of the change in the way things are done, or frustration because they don’t understand how to properly utilize that technology to their advantage. This can happen with almost any new technology, from a new computer tracking system to a new cash register at a supermarket. However, sometimes technology can ease work-related stress, because it can make doing a job easier than before that technology was available in the workplace.
A good example of technology easing workplace stress is faxes that come straight to an employee’s email. That way, the employee can keep a record of the fax in his or her computer, and doesn’t have to wait by a community fax machine for an important paper to come in.
Job enrichment is a rapidly growing trend in the workforce. With new innovations and technology, employees are now able to be more productive than ever before. Job enrichment programs increases an employee’s job description by giving them more responsibility and freedom in planning and evaluating duties. (Organizational Behavior).
This can also be called implementing empowerment. The theory is that the more responsibility and accountability employee’s have, the greater the pride they will take in their job. Job enrichment is also a way of helping employees to take the initiative and attempt to solve problems on their own. Job enrichment places emphasis on the individual’s responsibility, as opposed to the employee’s actions only affecting the team.
There are many different behavioral theories that pertain to the workplace. A behavioral theory looks at a pattern of behavior and then attempts to explain the .