Organizational Behavior Organizations have been described as groups of people who work interdependently toward some purpose. This definition clearly indicates that organizations are not buildings or pieces of machinery. Organizations are, indeed, people who interact to accomplish shared objectives. The study of organizational behavior (OB) and its affiliated subjects helps us understand what people think, feel and do in organizational settings. For managers and, realistically, all employees, this knowledge helps predict, understand and control organizational events. There are not two identical organizations.
When you look for a job you look for a place that is comfortable to you. Organization behavior is the way we study the people of organizations. All depends on your choice of a small business or a business in the Fortune 500. The way the organization runs itself is something that you have to “fit in. ” This essay is going to guide you through the many different terminologies and concepts.
Organization learning is defined as, “the process of acquiring knowledge and utilizing information to adapt successfully to changing circumstances” (Schermerhorn 5). This course that we are taking is just one example of organization learning. There are people out there that study organization learning of the businesses out there. This is where you get your comparisons of different organizations.
This course has made me look different at the organization that I work for. The world today is fully of culture and diversity. “Culture is comprised of the assumptions, values, norms and tangible signs (artifacts) of organization members and their behaviors. Members of an organization soon come to sense the particular culture of an organization. Culture is one of those terms that’s difficult to express distinctly, but everyone knows it when they sense it” (McNamara 1).
Often companies are becoming a multicultural organization. At KPMG’s trust department there is a very diverse group of people working. With it being a global organization it makes working with other countries almost a guarantee. In America they are number 4 in the Fortune 100. Increasingly companies want to hire employees that can speak different languages.
Understanding the culture of the people you deal with day-to-day. You have to analysis organizations levels of culture by observing the culture, sharing the organization’s values, and the common assumptions. Having a diverse group of people working together strengthens thoughts and ideas. Communication could tear apart an organization fast. Communication is the process of sending and receiving symbols with attached meanings.
If managers were not communicating to their employees then assignments would not get complete. On a daily basis you have to talk to customers, venders, or employees. At KPMG they rely on email to communicate with all the employees. If there is something to be said to everyone the upper management just write it up in an email (or just attach it) and send it to everyone at the Oakland and Phoenix offices. I interact with the Wells Fargo administrators and beneficiaries of trusts. Waiting for everyone’s particular forms to be prepared and sending them to the administrators when they need them.
Without organizational effectiveness an organization would not succeed. Organizations that have talented and dedicated employees are likely to be more effective. Greater effectiveness by the employees in their tasks often translates into better efficiency and profits for the company. Human resource management, benefits in its attempts to attract and develop individuals who are best suited to the company through job descriptions, job responsibilities, and training programs. At KPMG they have to go from a staff of 40 full-time employees to over 80 full and seasonal employees during tax season. If someone does not perform to the standards of the company then they will hold up the rest of the team.
To process all of these tax returns for our client’s takes teamwork. Each department has their duties to complete. When the preparer’s are complete with the return it goes to review and then to processing. In conclusion, all these lead to an ultimate goal of improved productivity; have people perform at full potential, and reward workers for performance. Environmental factors are increasing the need for effective leadership in today’s organizations.
In order to better motivate, guide, and direct employee teams, leaders .