Self-Assessment Review According to Bradberry and Greaves, emotional intelligence is “your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships” (pg. 17). Emotional intelligence has two main competencies; 1) personal: pertains to self-awareness and management, and 2) social: relates to the observation and interaction with others. The competencies consist of four domains; 1) self-awareness: recognizing your own emotions and how they affect your thoughts and behavior, 2) self-management: one’s ability to control impulsive feelings and behavior, 3) social-awareness: understanding and picking up on emotional cues of others, and 4) relationship-management: developing and maintaining healthy relationships. Thus, emotional intelligence is a skill to recognize, comprehend, and manage emotions to communicate effectively, overcome challenges, empathize with others, and resolve conflict.
Although, only “36 percent” of society truly recognize their emotions as they occur, emotional intelligence “accounts for 58 percent of performance in all types of jobs” (Bradberry & Greaves, 2009, pgs. 14, 20). Hence, the importance of taking the Emotional Intelligence Appraisal to become aware of the association among what you realize and what you do with yourself and how you interact with others. It has been suggested, the most successful people in life are those with high levels of emotional intelligence. While Intelligence Quotient (IQ) plays a factor, one’s IQ is not flexible thus unchangeable. Whereas, emotional intelligence is flexible, consequently “people with average IQs outperform those with high IQs 70% of the time” (Bradberry & Greaves.
.will enhance my emotional intelligence and leadership competencies. Counting to ten will allow me to rationalize what I’m going to say or do and regain control of myself rather than letting my frustration and anger exacerbate the situation. Additionally, breathing correctly will reduce my frustration since my brain will obtain the appropriate amount of oxygen thus keeping me alert, focused, and clam. Moreover, taking an extra day (sleeping on it) will allow me time to regain control instead of making decisions when I’m upset. Although, these strategies seem simple they are powerful techniques at my disposal to manage my emotions.
According to Goleman (2013), “50 to 70 percent of how employees perceive their organization’s climate can be traced to the actions of one person: the leader” (pg. 18). Thus, it is critical I develop self-management skills.
