Deming believed that quality must be the foundation of everything that businesses do. A consistent theme in Deming’s work has been the reluctance of managers to accept that theirs is the key role in changing process and driving the improvement in quality.
Deming believed that organizations should be more responsive, more democratic and less wasteful. Deming’s ideas challenged past beliefs and legacies and started a revolution in a new wave of management. A principle of Deming Management is quality. He believes that everyone benefits from improved quality. His logic works like this: first, have better quality goods and services. If you have better goods then you will have lower costs due to less waste and scrap and this results in an efficient use ofOrder now